Terms Of Service

01Agreement To These Terms

These Terms of Service are a contract between you and MacWin Consulting, LLC. By browsing teartowels.com, placing an order, or creating an account, you agree to them. If you do not agree, please do not use the site or buy from us.

Our Privacy Policy, Shipping and Return Policy pages are part of these Terms. Where those pages give more detail on a topic, that detail controls.

02Who We Are

teartowels.com is operated by MacWin Consulting, LLC, 18251 W Meadowbrook Ave, Goodyear, AZ 85395. Throughout these Terms, “we,” “us,” and “our” mean MacWin Consulting, LLC, and “you” means the person using the site or placing the order.

03What We Sell

Our products reference cities and color schemes, not teams. All team names, league names, logos, and related marks are the property of their respective owners, and we make no claim to them. If you are looking for official team merchandise, buy it from the team.

Product photos are representative. Colors can shift slightly between screens and between production runs, and the towel you receive may differ a little from the image. That is normal for printed textiles and is not a defect.

04Who Can Buy

You must be at least 18 years old and able to enter a binding contract to place an order. We sell and ship within the United States only.

If you create an account, keep your password to yourself. You are responsible for activity under your account. Tell us right away if you think someone else has gotten into it.

05Orders, Pricing & Payment

Placing an order

Your order is an offer to buy. We accept it when we send the confirmation email. Until then, no contract exists — and we may decline or cancel any order, including after confirmation, if the item is out of stock, the price or description was wrong, payment fails, or we suspect fraud. If we cancel after charging you, we refund you in full.

Prices

• Towels are $25.99 each, shipping included. Sales tax, where it applies, is added at checkout.
• Prices are in US dollars and can change at any time. The price that applies is the one shown when you check out.
• Sales tax is calculated at checkout based on your shipping address, where required.
• Obvious pricing errors. If a product is listed at a clearly wrong price — a decimal in the wrong place, say — we may cancel the order and refund you rather than honor it.

Payment

Payments are processed by Square. By ordering, you confirm the payment method is yours and you are authorized to use it. We never see or store your full card number.

Chargebacks. If something goes wrong, email us first — we will almost always fix it faster than your bank will. Filing a chargeback without contacting us costs us fees on a low-margin item, and we may decline future orders from an account that does it.

06Shipping & Delivery

Shipping is included in the price for orders within the United States, and orders typically arrive in 7–10 business days after they ship. Full detail — processing times, tracking, lost packages, game-day cutoffs — is on our Shipping page.

Delivery estimates are estimates, not guarantees. Once we hand a package to USPS, the timeline is theirs. Risk of loss passes to you on delivery to the address you gave us, so please double-check that address before you submit the order — we cannot recover a package sent to a wrong address you entered.

07Returns & Refunds

You have 30 days from delivery to return an unused towel in its original packaging. You pay return postage; we pay it when the item arrived damaged or we sent the wrong thing. Refunds go back to the original payment method.

Used or washed towels cannot be returned, for the reason you would expect. The step-by-step process, timelines, and exceptions are on our Return Policy page, which is the controlling version and applies to every order.

08Acceptable Use

When you use this site, please do not:

• Break any law, or use the site for anything fraudulent or deceptive.
• Scrape, crawl, or harvest content, product data, or images by automated means without our written permission.
• Try to break into the site, probe it for vulnerabilities, or interfere with how it runs for anyone else.
• Buy for resale without our written permission. These are sold for personal use and gifting.
• Impersonate anyone, or use someone else’s payment method.
• Upload anything malicious, or anything that harasses or threatens another person.

We may suspend or refuse service to anyone who does these things, and we do not owe a warning first.

09Intellectual Property

What belongs to us

The original artwork on our towels, our product photography, the copy on this site, the Tear Towels name and logo, and the site’s design and code are owned by MacWin Consulting, LLC or licensed to us. You may not copy, reproduce, print, or sell them without our written permission. Buying a towel buys you the towel, not the design.

What belongs to other people

Team names, league names, logos, mascots, and slogans belong to their owners. We do not claim them and we do not license them to you. Our products are designed around cities and colors precisely so they do not use those marks.

If you think we got something wrong

If you own a mark or a copyright and believe something on this site infringes it, email [email protected] with the specifics — what the work is, where it appears on our site, and how to reach you. We take these seriously and will review promptly.

10Anything You Send Us

If you send us a gift note, a photo, a review, or a product suggestion, you keep ownership of it — but you give us permission to use it to fill your order and, for reviews and photos, to display it on our site and marketing. You can ask us to take it down at any time.

You are responsible for what you send. Do not send anything you do not have the right to share, and keep gift notes free of anything unlawful or hateful. We may decline to print a note, and we will refund the order if we do.

Ideas you send us unsolicited come with no obligation on our part — no confidentiality, no compensation. If you want to pitch us something, say so first and we will talk about terms.

11Disclaimer Of Warranties

The site and everything on it are provided “as is” and “as available.” To the fullest extent the law allows, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

We do not promise the site will be uninterrupted, error-free, or secure against every attack, and we do not promise the content is always accurate or current. These are novelty towels — they are not protective equipment, not medical devices, and not fit for any purpose beyond absorbing the ordinary sorrows of a football Sunday.

12Limitation Of Liability

To the fullest extent the law allows, MacWin Consulting, LLC is not liable for indirect, incidental, special, consequential, or punitive damages — including lost profits, lost data, or loss of goodwill — arising out of your use of the site or our products, even if we were told such damages were possible.

Nothing in these Terms limits liability for fraud, or for anything else that cannot be limited under applicable law. Some states do not allow these limits, so they may not apply to you in full.

13Indemnification

You agree to cover MacWin Consulting, LLC and its owners and staff for any claim, loss, or reasonable legal cost that comes out of your misuse of the site, your breach of these Terms, or your violation of someone else’s rights. We will tell you promptly about any such claim and let you take the lead on defending it.

14Governing Law & Disputes

These Terms are governed by the laws of the State of Arizona, without regard to conflict-of-laws rules. Any dispute that is not resolved informally goes to the state or federal courts located in Maricopa County, Arizona, and we both consent to that venue.

Talk to us first. Before filing anything, email [email protected] describing the problem and what would fix it. Give us 30 days. Most things end here.

Housekeeping

• Severability. If a court finds part of these Terms unenforceable, the rest still stands.
• No waiver. If we do not enforce something right away, we have not given up the right to enforce it later.
• Entire agreement. These Terms, plus the Privacy Policy, the Shipping page and the Return Policy, are the whole agreement between us about the site and your orders.
• Assignment. You may not transfer your rights under these Terms. We may, if the business is sold or reorganized.
• Force majeure. We are not liable for delays caused by things outside our control — carrier failures, natural disasters, supply interruptions, and the like.

15Changes To These Terms

We may update these Terms as the business changes or the law does. When we do, we change the “Last updated” date at the top. Material changes get notice by email or a clear notice on the site before they take effect.

The version in force when you placed an order is the version that governs that order. Continuing to use the site after an update means you accept the revised Terms for anything going forward.

16How To Contact Us

Questions about these Terms, or a problem with an order? A real person reads this inbox.